We understand your desire to seek the best possible orthodontic care for you or your child. We pride ourselves on our understanding and care with your individual needs and assure you the best possible orthodontic treatment available:

WE ARE PROFESSIONAL

• All options of treatment are presented.
  The patient is informed of the treatment options available so they can make the best informed choice.
• Parents are informed of treatment progress at each appointment.
  We make a conscious effort at every appointment to update you on treatment and if it is progressing according to schedule. We are committed to keeping you informed and we will always make time to answer your questions.
• Treatment is completed within the estimated treatment time.
  We have a very high success rate of completing treatment within the estimated treatment time. We pay close attention to the best time to initiate treatment and make sure not to start a child's treatment too early. Efficient systems are in place (6 month progress reviews) to help ensure that treatment is completed on schedule with the best possible result.
• Special care is given to the treatment of adult patients.
  Many of our patients are adults. Our office has been designed taking into consideration the specific needs of adult patients. We have specific treatment areas that were created to allow for more privacy. Treatment planning of adult patients differs from that of child patients. Treatment modalities have been created to minimize visits while maximizing efficiency to accommodate an adult's busy schedule.

WE ARE FUN!

• Video Game Room
  Play Station II , Nintendo 64, X-Box and a Refreshment Bar!
• Win prizes in our You can be a Star Incentive Program
  Earn stars on your Billy Buck for excellent compliance. Turn the prizes in for a myriad of prizes from T-Shirts to CD walkmans to gift certificates to Books-A-Million, Hibbett’s and movie passes! Adults can play too!! Refer a new patient to our office and earn FIVE (5) bonus stars!
• Office T-Shirt Contest
  Wear your shirt to appointments and earn extra Billy Buck Stars!!
• Interesting original artwork and décor.
  When you enter our office, you will get a feeling of our uniqueness.
  

WE ARE HI-TECH

• We are a computerized, "paperless" office.
  When you enter the office you sign in on a computer that immediately notifies the staff of your arrival. All patient charts are kept confidentially on our computers. Take advantage of our online benefits at the touch of a mouse! By entering your e-mail address at our Orthosesame computer, you will receive a password to access your information online, e-mail reminders 2 days prior to your appointment and you may make a payment or review your account at anytime! We will call you the night before to confirm your appointment by using our Housecalls computer – a quick and easy way to remind you of your appointment.
• We utilize digital imaging and digital x- ray equipment to enhance your understanding and visualization of your individual orthodontic needs.
  At your initial visit digital imaging and x-rays will be utilized to educate you on the recommended orthodontic treatment plan as well as aid the doctor in establishing a definitive treatment plan. We are one of the few offices in town that offers digital x-ray equipment that reduces radiation exposure by 70-90%.
• We have an in-house lab that fabricates most of our appliances.
• Up-to-date sterilization systems are in place.
  Our instruments are dry-heat and/or autoclave sterilized between every patient. Single-use/disposable items are used when possible. We have one of the most modern systems offered in dentistry.
• State-of-the-art appliances bring our treatment to a new level of clinical performance.
  • Our clear brackets are virtually invisible and are designed to move the teeth efficiently.
  • Nickel-titanium arch wires create a continuous-light force resulting in more efficient tooth movement with less discomfort to our patients.
  • Consequently treatment is completed more quickly with a more ideal occlusion (bite).
• We are a provider of Invisalign®
  Dr. Neale is Invisalign Certified and experienced in the intricacies of the Invisalign Process.
• We are a provider of the Damon System

WE ARE CARING

• Treatment is tailored to each patient's individual needs.
  Care and consideration is taken by Dr. Neale and his staff to treat each patient as an individual. We will take the diagnostic records needed to create a treatment plan tailored to your individual needs.
• A commitment to communication at each visit.
  We make a conscious effort to update you about you or your child's treatment at every appointment. With appointment summaries at the end of your appointment by the certified orthodontic assistant and progress reviews every six (6) months, patients and parents are kept abreast about treatment and if it is progressing according to schedule. We also send treatment letters to your dentist to keep them informed of your treatment and how it is progressing
• The Doctor will personally take your phone calls if you desire.
  We will always make time to answer your questions.